I haven’t written about this until now because I ran the risk of venting on page but I have finally received a long overdue commission cheque.
Naturally the first thing I did was jump on my bike and cycle to the bank! (It’s just up the road..)
The cheque comes from one of the price comparison sites that advertises on TV. The one that advertises it’s comparison service with a ‘surprise’ gospel choir…
Apparently they’ve have not only been replacing their computer systems but they have also only recently replaced their long-term Accounts Payable temp with a permanent member of staff. Both of which combined has resulted in affiliate payments being extremely late.
Adding to my frustration is the bizarre fact that I cannot send emails to them. I have until recently had to fax invoices and leave voicemails here and there.
What I have learned from doing this is that people do not tend to respond to voicemail as effectively as they do to email!
I have since signed up for a web based email service and now I can send to them again because, despite voicing my annoyance at the fact that I couldn’t, no one saw fit to try and effectively tackle the problem internally even though it is the only company I have ever encountered this problem with.
Ah, well… If you want a job done right…!