An elderly couple received a bill over 5 years ago which was £1250 more than their average quarterly bill. It turns out British Gas were charging them for energy used by a nearby stately home! After 5 years of trying to sort things out British Gas admitted the mistake and gave the couple a measly £20 for the inconvenience. I wander how much fun British Gas then had trying to get the owners of the stately home to pay for the energy they’d used 5 years ago!
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