OK, so there are probably lots of people unhappy with their BT service but there are equally very many people that are more than happy with the service. Personally I fluctuate between the two.
One aspect of BT featureline is the fact that it DOES NOT integrate with almost every other broadband provider. Also BT featureline usually comes with a several year contract and BT will not even downgrade you to a lesser product of theirs without charging you for cancelling the contract early.
So what is this redeeming feature I hear you say?
Well, I have found that because I am tied into a contract with BT, none of the providers that perpetually bombard me with sales calls can actually do anthing for me unless I leave BT.
I just tell them I have a Featureline and I’m tied in for the next 4 years and they go away! I don’t even have to be mean or abrupt!
So thanks BT for helping me screen my sales calls!