I had a letter from Sky the other day which told me that I’d gone over my broadband usage allowance for the second time in 6 months so they had automatically upgraded me to ‘Sky Broadband Unlimited’ The letter then went on to say this new service should be more suited to my needs, I can track my usage online and they would need to re-test the performance of my line. It then said I should refer to my Sky Statement for a full breakdown of the payments due for my broadband. Nowhere in the letter did it mention the cost
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